- Wasilla, Alaska, United States
- On-site
- Full-time
- $17–$17 per hour
Lead shift operations at the front end, coordinating register coverage, customer flow, and staff training.
Compensation
Starting at $17.00/hr (DOE)
Responsibilities
- Coordinate register coverage, customer flow, breaks, lunches, and assigned Front End side tasks during the shift.
- Assist Cashiers with transaction questions, price verifications, approved overrides, check procedures, change needs, lock-up merchandise, returns, exchanges, and other routine Front End issues within delegated authority.
- Provide hands‑on training, encouragement, coaching, and work direction to Cashiers and other assigned Front End team members while communicating performance observations to the Front End PIC.
- Monitor Front End activity and paperwork for adherence to cash‑handling, customer‑service, safety, security, and operating procedures and promptly escalate discrepancies.
- Provide prompt and courteous customer service and assist with customer questions, merchandise, payment, return, exchange, or service concerns within delegated authority.
Requirements
- High School Diploma or GED
- Nice to have: High School Diploma
- Nice to have: Previous cashier experience
- Nice to have: Previous lead, training, or supervisory experience
- Nice to have: Basic math