- Minnesota, United States
- Full-time · Associate
- $60K–$70K per year
Support home healthcare agencies by ensuring they derive maximum value from HHAeXchange’s software, driving retention and satisfaction.
Compensation
The base salary range for this US-based, full-time, and exempt position is $60,000 - $70,000, not including variable compensation.
Responsibilities
- Interact directly with customer end users to help them get the most out of our home care provider software.
- Collaborate with cross-functional internal teams to address customer needs.
- Develop creative solutions to customer challenges and provide input to product development.
- Use gen AI tooling to increase efficiency and team outcomes.
- Analyze data to understand key opportunities to improve business performance.
Requirements
- Bachelor's degree
- Nice to have: Experience with B2B SaaS or technology platforms
- Nice to have: Prior experience in a customer-facing support role