- Burlington, North Carolina, United States +1 more
- Hybrid
- Full-time
- 3+ years
Lead and manage a team responsible for resolving insurance claim denials, underpayments, and reimbursement issues in specialty testing.
Locations (2)
- Burlington, North Carolina, United States
- Durham, North Carolina, United States
Responsibilities
- Supervise, coach, and support Denial Management Billing Specialists and other assigned staff
- Establish performance expectations, monitor accountability, and address performance outcomes
- Conduct one-on-one meetings, team huddles, coaching sessions, and performance discussions
- Complete performance evaluations and employee development plans
- Participate in recruiting, interviewing, hiring, onboarding, training, cross-training, succession planning, and retention activities
Requirements
- Associate degree with 3 or more years of experience in healthcare revenue cycle operations
- High school diploma with 5 or more years of experience in healthcare revenue cycle operations