- Miami, Florida, United States
- On-site
- Full-time · Entry
- 1–3 years
The Overnight In-Room Dining (IRD) Server is responsible for delivering luxury culinary experiences directly to guest rooms and private residential condominiums during the late-night and early-morning hours.
Responsibilities
- Assemble, inspect, and deliver overnight food and beverage orders using upscale trays or heated IRD trolleys garnished with fine linens, silverware, and proper condiments.
- Set up the meal discreetly within the guest room or residential suite according to luxury hotel standards, offering to open wine bottles, uncover dishes, or adjust room lighting and climate controls.
- Conduct regular floor sweeps to retrieve soiled IRD trays, carts, and glassware from guest hallways and service landings in a quiet, timely manner.
- Exercise absolute professionalism, privacy, and polite etiquette when accessing occupied guest rooms or resident homes during late-night hours.
- Answer overnight room service phone calls, take accurate orders, accommodate special dietary requests, and upsell premium beverages or desserts.
Requirements
- Nice to have: luxury hotel experience
- Nice to have: upscale restaurant experience
- Nice to have: high-end resort room service experience