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Skill:handling multiple open orders

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1–1 jobs· newest first

Customer Service Representative
The Pivot Group Network · Livonia, US+4 more
$44K–$64K

+10K new in the last hour

T

Customer Service Representative

The Pivot Group Network · Posted Nov 10, 2026

Livonia, Michigan, United States +4 more
$44K–$64K per year
2+ years

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Customer Service Representative

Locations (5)

Livonia, Michigan, United States
Southfield, Michigan, United States
Farmington Hills, Michigan, United States
Plymouth, Michigan, United States
Westland, Michigan, United States

Compensation

Salary Range: $44,000 - $64,000 depending on experience

Responsibilities

Send order confirmations and shipping updates to customers.
Process customer orders and enter them into the order management system.
Answer customer questions about order status, lead times, and product availability.
Coordinate with production and shipping teams to confirm delivery dates.
Handle order changes, returns, and cancellations according to policy.

Requirements

High school diploma or equivalent
Associate degree in business or a related field
Nice to have: SAP
Nice to have: Oracle
Nice to have: inventory and shipping documentation

Skills

customer service experience order entry ERP or CRM systems strong written and verbal communication reading order specifications basic production schedules meeting deadlines handling multiple open orders ERP CRM SAP Oracle

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