Technical Support Engineer
ICONMA, LLC · Posted Nov 9, 2026
- Santa Clara, California, United States
- 3–5 years
Support reliability tests, root cause analysis, automation verification, and maintenance of semiconductor equipment in a cleanroom environment.
Responsibilities
- Support reliability tests such as marathon/cycle runs, burn-in, and qualification activities, including setup, monitoring, and documentation.
- Track and log failures, alarms, and abnormal events, and help maintain failure records in the issue tracking system.
- Assist with root cause analysis (8D, 5-Why, fishbone) by gathering evidence, logs, photos, and part history.
- Help prepare and update Q&R documentation, including test plans, test reports, checklists, and corrective action records.
- Support installation, setup, and teaching robots, EFEMs, load ports, and aligners according to procedures.
Requirements
- Bachelor's Degree
- Nice to have: Japanese proficiency
- Nice to have: Vietnamese proficiency