Referso Jobs

Director, IT Operations-Information Technology

Health Care District of Palm Beach County · Posted Nov 4, 2026

West Palm Beach, Florida, United States
Hybrid
Full-time · Manager
10+ years

Apply with RefersoAI Apply on careers page

Lead and manage day-to-day IT operations across the organization, ensuring high availability and performance of core IT services, overseeing IT Help Desk and Desktop Support, managing budgets, vendor relationships, and service delivery performance.

Responsibilities

Lead and manage day-to-day IT operations
Oversee IT Help Desk and Desktop Support operations
Develop, track, and manage operational and capital IT budgets
Maintain and enhance communication systems
Establish, monitor, and report on KPIs and SLAs

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Nice to have: healthcare experience

Skills

IT operations IT service delivery budget management vendor negotiation ITSM frameworks helpdesk systems asset management

Service Desk Analyst

Service Desk Analyst

Locations (2)

Compensation

Responsibilities

Skills

Benefits

Director, IT Operations-Information Technology

Responsibilities

Requirements

Skills

Helpdesk systems jobs

Locations (2)

Compensation

Responsibilities

Skills

Benefits

Responsibilities

Requirements

Skills