- Beijing, China
- Senior
- 5+ years
Lead the definition and delivery of AI Agent capabilities in Veeva’s CRM products for the life sciences industry.
Responsibilities
- Define AI Agent use cases, including agent goals, workflows, context, tool usage, human-in-the-loop design, exception handling, and success criteria.
- Work with Engineering, QA, and Customers to deliver high-quality AI Agent capabilities.
- Define and monitor AI product quality metrics such as accuracy, task completion, reliability, user trust, adoption, and business value.
- Use customer feedback and real-world product performance to continuously improve AI Agent capabilities.
- Provide cross-functional leadership to align priorities, drive decisions, and ensure successful product delivery and go-to-market.
Requirements
- Nice to have: enterprise SaaS
- Nice to have: software engineering
- Nice to have: data science
- Nice to have: machine learning
- Nice to have: large language models