- Madrid, Madrid, Spain
- Hybrid
- Full-time
- €26K–€35K per year
Provide desktop support to users across EMEA, diagnosing, resolving, and escalating incidents while maintaining asset management and supporting audio-visual systems.
Compensation
Base Salary Compensation Range EUR 26,000.00-34,666.66 Bonus Target: 5% Annual
Responsibilities
- Incident management – diagnose, resolve and close incidents
- Work to identify opportunities to improve or enhance support activities
- Provide first class customer service to Morningstar’s employees
- Resolve and own technical problems until resolution
- Escalate to management/senior engineers as required