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1–2 jobs· newest first

Technical Support Specialist
Notability · San Francisco, US
$55K–$75KHybrid · Full-time · Associate
IT Support & Service Administrator
Flintex Consulting Pte Ltd · Singapore, Singapore
On-site · Full-time · Mid

+10K new in the last hour

Technical Support Specialist

Notability · Posted Nov 6, 2026

San Francisco, California, United States
Hybrid
Full-time · Associate
$55K–$75K per year

2–3 years

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Technical Support Specialist joining the Notability Technical Support Team, acting as the first line of defense for user issues and collaborating with teams to find solutions.

Compensation

base pay between $55,000-$75,000

Responsibilities

Assist new and existing Notability users by explaining features, clarifying operating instructions, and providing troubleshooting support
Diagnose technical issues and assist with requests via user-submitted tickets via Zendesk daily
Track, follow up, and escalate issues as they arise - closing out issues within certain SLAs
Meet and exceed specific success KPIs - productivity, CSAT, responsiveness, quality score, etc.
Identify trends, report on specific issues/bugs, and communicate sentiments that will help the team prioritize to improve overall user experience

Requirements

Nice to have: Intercom
Nice to have: Fin
Nice to have: Zendesk
Nice to have: GitHub
Nice to have: Jira

Skills

customer support product support technical support support-focused CRMs iOS troubleshooting Android troubleshooting written communication verbal communication interpersonal communication Zendesk Intercom Fin GitHub Jira Confluence

Benefits

base salary
bonuses
profit sharing
Equity Awards (Stock Options)
Comprehensive healthcare (medical, dental, vision)

See full job description

IT Support & Service Administrator

Flintex Consulting Pte Ltd · Posted Nov 4, 2026

Singapore, Central Singapore, Singapore
On-site
Full-time · Mid
2+ years

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The IT Support & Service Administrator ensures seamless daily IT operations by troubleshooting hardware/software and managing IT assets and vendors.

Responsibilities

Act as the first point of contact for all user support related queries at the Service Desk
Responsible for taking internal and external calls regarding IT incidents or service requests as well as resolving and escalating user requests for Google Workspace
Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request via ticket management system
Support new joiners by preparing the required IT hardware/ software packages and access credentials
Conduct weekly checks on meeting room AV equipment

Requirements

Nice to have: ITIL framework
Nice to have: IT Service Management

Skills

Google Workspace Windows troubleshooting MacOS troubleshooting iOS troubleshooting networking basics

time management

customer service

See full job description