- Bengaluru, Karnataka, India
- Hybrid
- 8+ years
Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes.
Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure timely resolution of technical issues and maintain service continuity.
Requirements
- 15 years full time education
- Nice to have: Atlassian JIRA