- Kansas City, Missouri, United States
- On-site
- Full-time · Associate
- 3–5 years
Provide on‑site IT hardware/software support at the Kansas City field office, installing, troubleshooting, and repairing end‑user equipment and assisting with deployments.
Responsibilities
- Installs and performs moderately complex repairs on personal computer hardware and software
- Provides support to end users on a variety of moderately complex technical issues
- Applies diagnostic techniques to identify problems and recommend solutions
- Sets up equipment for employee use, ensuring proper installation of cables, operating systems, and appropriate software
- Refers major hardware/software problems to vendors or higher support tiers
Requirements
- Associate's degree or technical/trade school training
- Nice to have: prior field/on‑site support experience
- Nice to have: customer‑service orientation
- Nice to have: independently working with minimal supervision