- Perai, Perak, Malaysia
- On-site
- 2+ years
Act as customers’ representative and point of contact for any and all matters specific to the customers
Compensation
We offer competitive compensation and comprehensive benefits and programs.
Responsibilities
- Act as customers’ representative and point of contact for any and all matters specific to the customers
- Encourage customer growth and loyalty to the company through continuous support and customer assistance
- Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
Requirements
- Bachelor's degree in engineering