Lead end-to-end data migration strategy and execution for S/4HANA programs, design and execute selective data transition approaches, and ensure data integrity and compliance during transformation.
Locations (2)
Brisbane, Queensland, Australia
New South Wales, Australia
Compensation
Salary: AUD 150,742 – 171,215 Annual Gross
Responsibilities
Lead end-to-end data migration strategy and execution for S/4HANA programs
Define and execute Selective Data Transition (SDT) approaches, including scope definition, carve-outs, and historical data migration
Analyze legacy data structures and map to S/4HANA data model
Design and execute data extraction, transformation, cleansing, validation, and load processes
Work with migration tools such as SAP Migration Cockpit (LTMC/LTMOM), Data Services, Migration Object Modeler, and third-party SDT tools
As a Technical Support Representative, you'll work directly with customers across email, live chat, phone, and text to troubleshoot complex product and technical issues.
Responsibilities
Troubleshoot complex customer issues across Quo's web, desktop, and mobile experiences, including calling, messaging, account configuration, integrations, and connected systems.
Investigate API and integration issues involving REST APIs, authentication, request and response payloads, HTTP status codes, permissions, configuration, and data syncing.
Troubleshoot webhooks and event driven workflows by validating configuration, reviewing event payloads and delivery behavior, and isolating where a workflow is breaking between systems.
Diagnose issues across multiple layers of a customer environment, including Quo configuration, third party applications, devices, browsers, networks, and carrier or telephony behavior.
Gather logs, timestamps, request details, account configuration, reproduction steps, and other diagnostic information needed to investigate and resolve technical issues.
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