- Remote
- Remote
- Full-time
- 3+ years
Lead user experience and digital design for CBP’s Trusted Traveler Programs, creating mock-ups for web, mobile, SMS, and email communications.
Responsibilities
- Create UX and graphic design mock-ups of website pages, SMS messages, email communications, and mobile application features
- Design approximately 20 SMS messaging and email mock-ups per year
- Provide advisory design and mock-up support for CBP.gov Trusted Traveler Program pages
- Develop training and reference materials for CBP staff
- Map traveler journeys and recommend design improvements
Requirements
- Bachelor’s degree in related field (e.g., interaction design, human-computer interaction, graphic design, or communications)