Relationship Bankers focus on identifying customer needs, matching them with bank products, and deepening customer relationships through proactive sales, service, and processing a variety of cash and non-cash transactions accurately.
- Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
- Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
- Deliver exceptional customer experience that follows Trustmark’s service standards.
- Continually safeguard the bank’s assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
- Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
- High school diploma or GED
- Bachelor’s degree
- Nice to have: Experience in maintaining and balancing a cash drawer
Relationship Banker IITrustmark Bank · Memphis, US