- Charlotte, North Carolina, United States
- 1–3 years
An order entry technician is responsible for accurately and efficiently entering customer orders into a company's system, ensuring all order details are correct and communicating with customers as needed.
Responsibilities
- Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
- Verifies and enters physician information into the system.
- Enters new medication orders and enters refills.
- Triage, correlates and distributes orders obtained from document imaging software.
- Receives and responds to customer complaints and/or issues.
Requirements
- High School / GED