- Texas, United States
- Principal
- $134K–$236K per year
- 12+ years
Lead AI-powered customer experience transformation as a strategic advisor, enterprise architect, and transformation leader.
Compensation
$134,300.00 - $236,100.00
Responsibilities
- Lead enterprise discovery engagements to understand business objectives, operational challenges, customer experience gaps, and AI maturity across the organization.
- Develop strategic AI transformation roadmaps aligned to customer business priorities and measurable business outcomes.
- Assess value, complexity, risk, and organizational readiness to prioritize initiatives with the highest potential impact.
- Facilitate executive workshops and strategy sessions focused on AI adoption, customer experience modernization, workforce transformation, and enterprise automation.
- Establish value realization frameworks and governance models that support long-term AI success.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, Business, Engineering, or a related discipline, or equivalent practical experience.