Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life, providing customer experience and sales support in-store.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. ... Mobile Associates receive on-the-job training and are eligible for hourly training pay. ... Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
Responsibilities
Build proficiency related to serving and selling to customers
Help customers pick up right where they left off in their shopping journey
Explore individual needs and provide hands‑on demonstrations of the latest technology in-store
Side‑by‑side selling to find personalized solutions
Approach service and sales needs with composure, integrity and compassion
Mobile Associates work as retail team members to promote T‑Mobile products and services, providing customer experience and sales support in-store.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay.
Responsibilities
Builds proficiency related to serving and selling to our customers, while providing a world‑class customer experience and building loyalty
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store
Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in‑store
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love
Approaching service and sales needs with composure, integrity and compassion
Provide technical, administrative, and educational support to internal sales teams and distribution networks, managing complex cases and improving processes.
Locations (3)
Quebec City, Quebec, Canada
Montreal, Quebec, Canada
Toronto, Ontario, Canada
Compensation
The typical hiring range for this position is between $66,862 and $96,093.
Responsibilities
Provide personalized, end-to-end service to sales stakeholders
Offer technical, administrative, and educational support for processes, systems, tools, and products
Analyze complex cases and recommend solutions
Coordinate follow-up with stakeholders
Support senior sales leaders with information and documentation
