- North Palm Beach, Florida, United States
- Hybrid
Support customers within service level agreements to troubleshoot and resolve issues across clinical workflows, alerts, reporting, treatment, and surveillance.
Compensation
Competitive compensation and a full benefits package: medical, dental, and vision; 401(k); paid time off and holidays; and more.
Responsibilities
- Engage with customers via phone, chat, and email
- Investigate, troubleshoot, diagnose, and resolve problems with interconnected systems
- Participate in training to become a subject matter expert
- Write and maintain documentation of software knowledge
- Assist clients with software functionality
Requirements
- Pharmacy Technician
- Pharmacy experience