- Santa Clara, California, United States
- Principal
- $221K–$387K per year
- 10+ years
Lead the technical architecture and engineering leadership for ServiceNow’s Context Engine, driving design, implementation, and adoption of AI-native data infrastructure.
Compensation
For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
- Own the technical architecture of core components across the data lake and Context Engine
- Lead design and implementation of lakehouse table services and context graph ingestion
- Translate product requirements into scalable, observable plans with clear failure-recovery patterns
- Design how large language models and enterprise ontologies work together in the Context Engine
- Drive the full arc from early release to meaningful adoption
Requirements
- Advanced degree in Computer Science, AI, or a related field
- Nice to have: knowledge graph or context graph experience
- Nice to have: entity resolution
- Nice to have: graph query optimization
- Nice to have: ontology alignment