- Tampa, Florida, United States
Device Support Associate provides on‑site technical support for hospital IT devices, ensuring functionality, safety, and availability to support patient care.
Responsibilities
- Provide on‑site support for computers, label printers, mobile technology, and local software in clinical and administrative areas
- Perform routine maintenance, updates, and configuration of devices
- Respond to service requests and incidents via ticketing system, phone, or in‑person
- Collaborate with biomedical engineering and IT teams to resolve complex device issues
- Maintain accurate records of device inventory, repairs, and replacements