Support customer engagement and partnership programmes through hands-on coordination, campaign and reward fulfilment, and customer communications. Work with internal teams and external partners to track timelines, follow up on actions, and support accurate, timely delivery.
- Support the planning and execution of customer engagement and partnership activities across campaigns, digital journeys, and customer programmes.
- Coordinate partnership onboarding and day-to-day activities with business, operations, technology, compliance, and external partners, clarifying requests and sharing updates.
- Maintain task trackers and timelines, follow up on outstanding actions, flag dependencies and issues to the manager.
- Support campaign and reward fulfilment in accordance with approved processes and business rules.
- Perform data validation, reconciliations, and operational checks to ensure quality execution.
- Bachelor's degree in Business
- Marketing
- Communications
- related discipline
- Nice to have: insurance
- flexible environment
- well-being and inclusion support
