- Studio City, California, United States
- On-site
- Full-time · Mid
- $54K–$86K per year
- 3+ years
The Customer Success Manager will be responsible for partnering with the Exactuals team on ensure customer success and data integrity.
Compensation
Starting base salary: $53,955 - $86,177 per year. This job is eligible for bonus and/or commissions.
Responsibilities
- Create and complete sales file import templates
- Import and track sales files for services clients
- Document and standardize recurring processes
- Assist in running regular royalty processing to meet fixed client deadlines
- Communicate with clients daily to troubleshoot issues and assign help desk tickets for Customer Success team
Requirements
- College degree preferred
- Nice to have: General Entertainment Residuals and Royalty terms and contractual information