- Bentonville, Arkansas, United States
- $60K–$110K per year
Provide advanced technical support by diagnosing and resolving system issues, collaborating with stakeholders, and communicating solutions effectively.
Compensation
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock
Responsibilities
- Provide technical support by troubleshooting and resolving system and application issues.
- Collaborate with stakeholders to identify root causes and communicate resolutions effectively.
- Install, configure, and maintain computer hardware, software, networks, and peripheral devices.
- Plan and execute scheduled maintenance and upgrades to ensure system reliability.
- Document software licenses and maintain accurate records of IT assets.
Requirements
- Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field OR 2 years’ experience in technology, system management and integration, process design, or related area.
- Nice to have: accessibility
- Nice to have: WCAG 2.2 AA standards
- Nice to have: assistive technologies
- Nice to have: digital accessibility