- Hollywood, Florida, United States
- 4+ years
Provide technical assistance, support and advice to hotel and casino staff using computers and computer peripherals; troubleshoot and diagnose issues; assist in system upgrades and training; supervise Systems Administration Team.
Responsibilities
- Receive, configure, install and support computer hardware and peripherals in a networked environment
- Troubleshoot, diagnose and repair hardware and software issues for users
- Assist Network Administrator and other IT staff in roll‑out of network, operating system and software upgrades and patches
- Use diagnostic software and tools to perform routine maintenance and upgrades on computers, peripherals and server hardware
- Manage replacement spares through repair or Dealer RMA programs
Requirements
- Bachelor’s Degree in a computer related discipline
- Nice to have: MCSE certification
- Nice to have: VMWare certification