- MetroWest, Massachusetts, United States
- On-site
- Full-time · Manager
- 3+ years
The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team, serving as the right hand to the Club General Manager and connecting all in-center departments to ensure seamless operations.
Responsibilities
- Regularly participates in Life Time’s classes, activities, events and programming
- Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- Leads in zone by exemplifying service excellence and being a member connectivity specialist
- Encourages team members to exceed their own expectations and aim for higher performance
- Onboard and certify team members - Cast to perfection and certify to exhaustion
Requirements
- High School Diploma or Equivalent
- Bachelor’s or Associate’s degree
- Hospitality management or similar degree/certification
- Nice to have: Fitness related experience
- Nice to have: PT certification