- Sydney, New South Wales, Australia
Build production-ready generative and agentic AI solutions that improve customer experiences for CommBank’s Retail Banking Services.
Responsibilities
- Build and evaluate generative AI solutions, including retrieval-augmented generation, conversational assistants and colleague drafting tools
- Design agentic workflows that plan, use approved tools and complete multi-step tasks with appropriate permissions and human oversight
- Engineer prompts, system instructions and retrieval pipelines to improve grounding and response quality
- Create evaluation harnesses and golden datasets covering groundedness, accuracy, task completion, latency and cost
- Select and tune models for different use cases, balancing quality, cost, latency and data-residency requirements
Requirements
- Tertiary qualification in data science, statistics, computer science, engineering or another quantitative discipline, or equivalent demonstrated experience