- San Francisco, California, United States
- Hybrid
- 2+ years
Benchling Solution Consultants (SC) are the primary solution leads with Benchling’s customers and prospects, delivering pre‑sales solutions for biotech R&D software.
Responsibilities
- Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.
- Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.
- Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape.
- Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns.
- Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success.
Requirements
- PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field