- Remote, Australia
- Remote
- Full-time · Manager
- A$115K–A$130K per year
- 5+ years
Own a portfolio of strategic, enterprise, and technically complex customers, driving adoption, health, value realization, renewal readiness, and growth.
Compensation
Salary Range: $115,000 - $130,000 AUD per year, depending on experience.
Responsibilities
- Own a portfolio of strategic and technically complex customers, with accountability for adoption, customer health, value realization, renewal readiness, and growth.
- Build trusted relationships with Salesforce administrators, developers, architects, DevOps leaders, platform owners, engineering leaders, and executive sponsors.
- Develop a strong understanding of each customer's Salesforce development lifecycle, including source control, environments, testing, release management, deployments, and governance.
- Assess customer DevOps practices and identify technical barriers, process gaps, adoption challenges, and opportunities for improvement.
- Lead technical and strategic discovery to understand how customers operate, where friction exists, and what outcomes they are trying to achieve.