- Nova Milanese, Monza e Brianza, Italy
- On-site
- Mid
- 3+ years
Provide technical support and engineering solutions for Kollmorgen products to customers and internal teams.
Responsibilities
- Assist in managing requests related to the company’s products, sales, and services, providing customers with the required technical support.
- Analyze technical issues in installed applications, identify and verify appropriate solutions, and implement corrective actions when required.
- Collaborate with the Sales team, Engineering, and Product Management to obtain accurate information on application requirements, system operation, and product management.
- Prepare relevant records, data, and documentation for product presentations; conduct training sessions to demonstrate new products and services; and support the Sales team in organizing product presentations, training sessions, and demonstrations.
- Evaluate customer application requirements and support the technical, technological, and functional aspects of proposals.
Requirements
- Degree or technical diploma in industrial automation, electronics, electrical engineering, mechatronics, or a related field