Dutch-Speaking Customer Expert - After-Sales & Technical Support - Athens
Cross Border Talents (CB Talents) · Posted Nov 12, 2026
- Athens, Attica, Greece
- Contract
Support Dutch-speaking customers with after-sales and technical support in Athens, Greece.
Responsibilities
- Assist customers via phone, chat, and email
- Handle enquiries about orders, deliveries, missing or damaged items, exchanges, and invoices
- Troubleshoot products, devices, appliances, and digital services
- Process refunds, claims, and complaints, and coordinate repairs or service appointments
- Resolve challenging situations, escalating complex cases and following up until resolution