- West Bloomfield, Michigan, United States
- Full-time
As a Clinical Service Representative, you'll play a vital role in ensuring a smooth and welcoming experience for patients across our healthcare system. You'll support patients, clinic staff, and medical teams by managing all aspects of patient registration, from check-in to discharge.
Responsibilities
- Greet patients and manage face-to-face check-in and check-out processes.
- Handle preregistration, insurance verification, and cash collections.
- Reconcile patient charts and assist with patient discharge procedures.
- Discuss general financial responsibilities with patients and connect them to the Customer Service Center.
- Work efficiently in a fast-paced environment with frequent interruptions.
Requirements
- High School Diploma or equivalent
- Nice to have: familiarity with a clinic environment
- Nice to have: experience working with diverse populations and age groups