- Frederick, Maryland, United States
- On-site
- Full-time
- $35–$35 per hour
Provide full‑time, on‑site IT support at a federal scientific research facility, installing, configuring, maintaining, and troubleshooting computer hardware, software, and peripherals.
Compensation
Hourly: $35.18 per hour
Responsibilities
- Install, configure, and maintain desktop computers, laptops, monitors, printers, and peripheral devices.
- Set up and connect computing equipment according to established procedures and end‑user requirements.
- Troubleshoot hardware, software, Windows, and macOS issues using a systematic approach.
- Diagnose and resolve routine technical problems and elevate complex issues to appropriate IT support personnel.
- Install, configure, and troubleshoot software applications and operating system components.
Requirements
- High school diploma or equivalent
- Nice to have: CompTIA A+ certification
- Nice to have: at least one year of related desktop or technical support experience