- Aer Centro, Alajuela, Costa Rica
- Full-time · Lead
The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical advice and informal training to customers.
Responsibilities
- Organize and coordinate activities for installing, deploying, and upgrading software, hardware, and network facilities.
- Troubleshoot and restore routine technical service and resolve equipment problems using established processes and procedures.
- Collaborate with staff to deploy standardized support practices and procedures.
- Coordinate implementations and facilitate activities to support programs and projects.