IT Service Technician
Matthews International · Posted Nov 5, 2026
- Searcy, Arkansas, United States
- On-site
- Full-time
Provide comprehensive technical support and service to end users, ensuring stability and efficient operation of user-facing systems.
Responsibilities
- Provide first and second-level technical support to end-users for all hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, mobile devices, and other EUC hardware.
- Deploy and manage software applications, including operating systems, productivity suites, and business-specific tools.
- Troubleshoot and resolve hardware and software issues in a timely and efficient manner, minimizing downtime.
- Manage user accounts, permissions, and access to network resources in accordance with security policies.