- Monaca, Pennsylvania, United States
- Hybrid
- Full-time
- $20–$20 per hour
- 2+ years
Provide hardware and software troubleshooting and support for internal associates both in the office and remotely.
Compensation
Base Hourly Minimum $19.65 Base Hourly Maximum $19.65
Responsibilities
- Solves computer-related problems
- Troubleshoots hardware and software issues for in-facility and remote associates
- Resolves service desk tickets and updates work logs in the ticketing system
- Inventory management and updates
- Understands and troubleshoot custom CRMs and VOIP environment
Requirements
- Bachelor’s degree preferred
- Nice to have: call center environments
- Nice to have: Project Management (PMP) certification