- Knoxville, Tennessee, United States
- On-site
- Full-time · Lead
- 4–6 years
Field Engineer focused on server and storage break and fix, VIP deskside support, and high-level installation activities.
Responsibilities
- Serves as Field Engineer for large, complex clients and across the range of company products and services.
- Performs server and storage break and fix.
- Performs VIP deskside support activities.
- Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
- Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Requirements
- High School Diploma or GED
- Associate Degree
- Technical certification