Operating systems software jobs

Customer Account Specialist

Hewlett Packard Enterprise · Posted Nov 10, 2026

Open

Bengaluru, Karnataka, India
Hybrid
Entry
1–2 years

Customer Account Specialist

Hewlett Packard Enterprise · Posted Nov 10, 2026

Open

Bengaluru, Karnataka, India
Hybrid
Entry
1–2 years

Customer Account Specialist

Hewlett Packard Enterprise · Posted Nov 10, 2026

Open

Mumbai, Maharashtra, India
Hybrid
Full-time · Entry
1–2 years

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Provides professional solutions to end-users, dealers, and service providers regarding escalated case issues via telephone and correspondence.

Responsibilities

Provide solutions for unresolved escalated case issues received via telephone and written correspondence
Provide an escalation link for field employees, executives, and channel regarding customer satisfaction issues
Handle availability, price dissatisfaction, product safety issues, and complaints
Provide information, analysis, and recommendations in support of team efforts

Requirements

Bachelor's degree
Master's degree

Skills

Customer Relations verbal communication customer service skills microcomputer hardware operating systems software writing/correspondence skills

Benefits

Customer Account Specialist

HPE · Posted Nov 10, 2026

Open

Mumbai, Mahārāshtra, India
Hybrid
Entry
1–2 years

Apply with RefersoAI Apply on careers page

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Act as an escalation link for the company field employees, executives and channel regarding customer satisfaction issues.

Responsibilities

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence.
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.
Acts as team member by providing information, analysis and recommendations in support of team efforts.
Exercises independent judgment within defined parameters.

Requirements

Bachelor's degree or equivalent experience
Master's degree

Skills

Customer Relations Verbal communication skills Customer service skills Microcomputer hardware knowledge