- Aguascalientes, Aguascalientes, Mexico
- 2+ years
Serve as a key point of contact for customers, ensuring a seamless order fulfillment process while providing accurate and timely information.
Responsibilities
- Process and manage customer orders received through eCommerce platforms, EDI, and email.
- Provide customers with accurate information regarding product availability and order status.
- Coordinate order reservations and release shipping instructions to support on-time deliveries.
- Collaborate with Planning teams by collecting and sharing customer forecasts.
- Consolidate inventory and coordinate additional product requirements to complete shipments.
Requirements
- Bachelor's degree in Business Administration, Supply Chain, Logistics, International Business, or a related field; or equivalent combination of education and relevant experience.
- Nice to have: eCommerce
- Nice to have: Electronic Data Interchange (EDI)
- Nice to have: manufacturing
- Nice to have: distribution