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Customer Care Operations Expert with French language

Medtronic · Posted Nov 6, 2026

Heerlen, Limburg, Netherlands
Hybrid
Full-time
€40K–€60K per year

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Support all daily Offer-to-Cash activities and drive process quality in Medtronic’s Customer Care & Order Operations team.

Compensation

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 40,000.00 EUR - 60,000.00 EUR

Responsibilities

Serve as the single point of contact for business partners regarding OTC process execution
Own the complete order cycle — from request to delivery — ensuring accuracy, process excellence, and a high-quality customer experience
Manage inquiries with a first-time-right mindset, aiming for efficient, stable outcomes that reduce rework
Resolve issues proactively, coordinating across functions, identifying root causes, and translating insights into business opportunities and service improvements
Build and maintain strong partnerships with customers and key internal stakeholders across Western Europe

Requirements

Bachelor degree
Nice to have: Agile
Nice to have: Lean
Nice to have: Scrum

Skills

French language English language customer service

Customer Care Operations Expert with French language

Customer Care Operations Expert with French language

Compensation

Responsibilities

Requirements

Skills

Benefits

Customer Care Operations Expert with French language

Compensation

Responsibilities

Requirements

Skills

Benefits

Order operations jobs

Compensation

Responsibilities

Requirements

Skills

Benefits

Compensation

Responsibilities

Requirements

Skills

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