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1–1 jobs· newest first

Customer Service Representative
The Pivot Group Network · Petoskey, US+4 more
$41K–$61K

+10K new in the last hour

T

Customer Service Representative

The Pivot Group Network · Posted Nov 7, 2026

Petoskey, Michigan, United States +4 more
$41K–$61K per year
2+ years

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Provide customer service support for manufacturing clients, handling orders, inquiries, and issue resolution.

Locations (5)

Petoskey, Michigan, United States
Harbor Springs, Michigan, United States
Boyne City, Michigan, United States
Charlevoix, Michigan, United States
East Jordan, Michigan, United States

Compensation

Salary Range: $41,000 - $61,000 depending on experience

Responsibilities

Resolve routine customer complaints and escalate complex issues to a supervisor.
Prepare quotes and follow up on open quotes with customers.
Maintain accurate customer records and account notes.
Send order confirmations and shipping updates to customers.
Process customer orders and enter them into the order management system.

Requirements

High school diploma or equivalent
Associate degree in business or a related field
Nice to have: bilingual English and Spanish

Skills

order entry ERP or CRM systems SAP Oracle basic production schedules order specifications inventory and shipping documentation ERP CRM

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