Patient Access Representative - ED (3:30PM- 12:00AM)
University of Mississippi Medical Center · Posted Nov 10, 2026
- Jackson, Mississippi, United States
- Full-time
The Patient Access Representative is responsible for greeting patients, verifying insurance information, registering patients for services, collecting payments, scheduling appointments, and maintaining accurate patient records, all while ensuring the integrity of the Master Patient Index.
Responsibilities
- Greet and assist patients, families, and visitors with professionalism, empathy, and a sense of urgency.
- Complete timely and accurate patient registration, including collection and verification of demographic, insurance, and financial information.
- Obtain necessary patient signatures on consent forms, privacy notices, and financial documents, ensuring compliance with hospital and legal requirements.
- Verify insurance eligibility and benefits using electronic tools or direct contact with payers, and update records accordingly.
- Determine and collect patient co-pays, deductibles, or deposits as appropriate; provide information about financial assistance programs when needed.
Requirements
- High school diploma/GED