- San Antonio, Texas, United States
Supports by greeting patients, positively identifying them, searching for all current appointments, reviewing and updating demographic information, reviewing consent agreements, following registration processes and collecting payment as appropriate in preparation for the patient’s visit with their healthcare provider.
Responsibilities
- Greet patients and positively identify using dual factor authentication
- Assist with transportation needs as appropriate
- Maintain a clean and professional front office area
- Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers
- Adhere to customer service expectations including in-person and virtual communication