Senior Manager-Delivery Management - The AI Platform Organization
American Express · Posted Nov 5, 2026
- Phoenix, Arizona, United States
- Senior
- 6+ years
Lead end-to-end delivery and platform administration for enterprise AI SaaS platforms, partnering with business, technology, security, and vendor stakeholders to define requirements, prioritize enhancements, and implement scalable AI-enabled solutions.
Compensation
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Responsibilities
- Drive end-to-end delivery, system administration, and continuous optimization of enterprise AI SaaS platforms
- Partner with business, technology, security, and vendor stakeholders to define requirements, prioritize enhancements, and implement scalable, AI-enabled solutions
- Oversee AI SaaS platform administration, including system configuration, user provisioning, access management, licensing, integrations, and ongoing maintenance
- Monitor platform performance, availability, usage, and adoption; coordinate incident resolution, system updates, and change management
- Collaborate with program teams to track key milestones, performance metrics, risks, and dependencies, providing regular status reporting
Requirements
- Bachelor's degree in computer science, computer engineering, or other technical subject area
- Nice to have: PMI certification
- Nice to have: Scrum Master certification