- Bangalore, Karnataka, India
- Hybrid
- Full-time · Staff
- 5+ years
The Staff Technical Enablement Consultant serves as the technical bridge between product architecture, instructional design, and field readiness, partnering deeply across Professional Services, Technical Success Managers, and Customer Support.
Responsibilities
- Triage and prioritize enablement requests from cross-functional teams, translating field pain points and feature releases into a deliverable enablement backlog with clear learning outcomes
- Build and maintain high-fidelity lab sandbox topologies to replicate complex customer deployments and edge-case issues
- Create and maintain canonical enablement assets, including self-paced student guides, topology diagrams, verification rubrics, scenario drills, and troubleshooting runbooks
- Produce authoritative, structured technical source collateral for AI-assisted content generation and perform strict quality assurance
- Deliver targeted, high-impact enablement interventions such as topic bootcamps, weekly office hours, and ad-hoc architecture whiteboard deep dives
Requirements
- Nice to have: lab infrastructure
- Nice to have: automation
- Nice to have: AI-assisted curriculum workflows