- Dubai, Dubai, United Arab Emirates
- On-site
Coordinate and enable the global Freight Forwarding Super User community, ensuring users worldwide are equipped to utilize core systems effectively in alignment with global standards and DP World’s operational objectives.
Responsibilities
- Coordinate and animate the global Freight Forwarding Super User community
- Connect Global and Regional Super users, system and process owners, Testing COE, Pre-release management, IT/testing teams, and the relevant Hub/Learning team
- Support the rollout of approved system and process improvements by coordinating Super User readiness, operational communications, knowledge materials and feedback on adoption
- Coordinate operational participation in user acceptance testing
- Collaborate with the Regional Super User organisation to ensure all training-related tasks are completed and resources allocated
Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, Business, Learning, or a related field