- Baltimore, Maryland, United States
- Full-time · Entry
- $22–$22 per hour
- 2+ years
Provides administrative, clerical, and non-managerial support to a department within the City of Baltimore Parking Authority, handling customer service, data entry, correspondence, and operational tasks.
Compensation
$22.34 Hourly
Responsibilities
- Maintain databases and departmental software, including creating schedules, updating logs, and drafting future schedules for departmental staff
- Monitor departmental systems to ensure smooth operations, performing basic and routine troubleshooting, and alerting appropriate staff of other issues
- Perform daily correspondence including e-mail, phone, and voicemail, taking messages for other staff members, relaying the message and following up as necessary
- Interact with customers to answer questions, provide requested information, and track relevant issues or concerns that affect departmental operations
- Provide departmental operation support such as requesting supplies, processing forms, maintaining files, composing documents independently for review by manager, proof-reading and editing documents and coordinating the development of presentations for review by manager, sending status reports and managing the calendar to set up and coordinate meetings
Requirements
- High school diploma or GED required
- Nice to have: advanced training or certification