Customer Service Associate Wholesale Sealer
SealMaster Upstate New York · Posted May 9, 2025
- Buffalo, New York, United States
- Competitive salary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster.
Responsibilities
- Maintain store inventory and equipment
- Keep a clean and welcoming storefront and service area
- Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
- Update all customer service information on a regular basis to keep departments ready for review at all times.
- Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting.
Requirements
- High school diploma/GED
- Nice to have: forklift experience