Perform all-purpose duties for collision estimation, including customer interaction, vehicle documentation, and coordination with estimators and vendors.
Compensation
Industry Comparable Pay – Paid weekly and eligible for overtime
Responsibilities
Greet customers in person or on the phone
Determine customer needs and provide guidance
Assist Collision Estimators with drop-offs, mapping/marking, and photographing vehicles
Arrange customer transportation
Prepare paperwork and perform active customer deliveries
Auto Detailer to thoroughly clean all vehicles prior to final delivery to the customer, provide support to the repair center by shuttling customers and vehicles to the appropriate locations while maintaining all service tools and equipment in the detail department.
Compensation
$16-18 per hour
Responsibilities
Clean vehicles according to Caliber and OEM standards
Shuttle customers and vehicles to appropriate locations
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.
Responsibilities
Greet customers in person or on the phone
Determine customer needs and provide guidance
Assist Collision Estimators with drop-offs, mapping/marking, and photographing vehicles
Arrange customer transportation
Prepare paperwork and perform active customer deliveries